Privacy Policy

We respect your privacy and are committed to protecting the information you provide us through our website.

Our Privacy Policy

ClaimLogiq takes privacy and information security very seriously. We are compliant with the regulations and conditions set forth in the Health Insurance Portability and Availability Act of 1996 (HIPAA). ClaimLogiq, defined as ‘Business Associate” per the HIPAA act, shares a commitment with HIPAA Covered Entities to protect the privacy and confidentiality of the covered information obtained; subject to the terms of a Business Associate Agreement. ClaimLogiq has implemented administrative, physical, and technical safeguards that protect the confidentiality, integrity, and availability of covered information that is received, maintained, or transmitted on behalf of the HIPAA Covered Entity.

It is ClaimLogiq’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to (hereinafter, “us”, “we”, or “”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and Conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions. This statement explains our policies and practices regarding the use and disclosure of your Personal Information by ClaimLogiq. By using the ClaimLogiq website, you consent to the usage of your Personal Information by ClaimLogiq as explained below.

HITRUST Certification

ClaimLogiq’s TrueCost SaaS platform is certified with Health Information Trust (HITRUST) Alliance. The comprehensive HITRUST CSF information security framework incorporates healthcare specific security, privacy, and regulatory requirements to include HIPAA, NIST, ISO, and COBIT, as well as industry best practices to provide a single evaluation framework designed to support the information protection needs of ClaimLogiq’s clients.

“The HITRUST CSF is the gold-standard that needs to be met and we are pleased to be able to achieve this certification, showing our commitment to the information security of our clients and the healthcare industry.”
—Lauren Bickel ClaimLogiq Director of Compliance

Website Visitors

Like most website operators, ClaimLogiq collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. ClaimLogiq’s purpose in collecting non-personally identifying information is to better understand how ClaimLogiq’s visitors use its website. From time to time, ClaimLogiq may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

ClaimLogiq also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on blog posts. ClaimLogiq only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to ClaimLogiq’s websites choose to interact with ClaimLogiq in ways that require ClaimLogiq to gather personally-identifying information. The amount and type of information that ClaimLogiq gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at to provide a username and email address.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.


Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by ClaimLogiq and does not cover the use of cookies by any advertisers.

Links To External Sites

Our Service may contain links to external sites that are not operated by us.This does not mean that we endorse these sites If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit. We do not make any representations or warranties about any Website you may access through the ClaimLogiq Website

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.They are independent from us, and we have no control over, or responsibility for, their information or activities. If you provide personal information at one of those sites, you are subject to the privacy policy of the operator of that site, not the ClaimLogiq Privacy and Usage Policy. Please make sure you understand the other site’s privacy policy before providing personal information.


ClaimLogiq uses the re-marketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Aggregated Statistics

ClaimLogiq may collect statistics about the behavior of visitors to its website. ClaimLogiq may display this information publicly or provide it to others. However, ClaimLogiq does not disclose your personally-identifying information.


To enrich and perfect your online experience, ClaimLogiq uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer. We may obtain information about your general Internet usage by using a cookie file which is stored on the hard drive of your device. Cookies contain information that is transferred to your device’s hard drive

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. ClaimLogiq uses cookies to help ClaimLogiq identify and track visitors, their usage of, and their website access preferences. ClaimLogiq visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using ClaimLogiq’s websites, with the drawback that certain features of ClaimLogiq’s websites may not function properly without the aid of cookies.

We may collect information about your browser, including, where available, your IP address, operating system and browser type, for system administration.

Cookies help us to improve your website experience and to deliver a better and more customized service cookies enable ClaimLogiq to:

  • Estimate usage numbers and patterns

  • Store information about your preferences, and to allow us to customize our website according to your individual interests.

  • Speed up your searches.

  • Recognize you when you return.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to ClaimLogiq’s use of cookies.

Email Lists

You may also sign up on the Website to receive promotional emails or other informational content such as Case Studies from ClaimLogiq. To sign up we may ask for information such as your name, email address, mailing address, telephone number, company, job title and preferences. Subscriptions to the email list can be cancelled at any time.

Removal From Lists

To be removed from our marketing list, please email us at You may also click the unsubscribe button found at the bottom of the emails in order to be removed from emails that we send you. Please allow us at least ten (10) business days from when the request was received to complete the removal, as some of ClaimLogiq promotions may already have been in process before you submitted your request.

Privacy Policy Changes

Although most changes are likely to be minor, ClaimLogiq may change its Privacy Policy from time to time, and at ClaimLogiq’s sole discretion. ClaimLogiq encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

How to Contact Us

If you have any questions about your privacy or security on ClaimLogiq’s Website, please contact us at